Featured Video
Better Music Distribution is committed to best possible customer service. We therefore decided to ship all our order via USPS and FedEx as a two fast and reliable shipping options.
Shipping Rates
USPS Continental US
Shipping Rates depend on weight and zip code. We ship most orders within the Continental US, Alaska, Hawaii and Puerto Rico via USPS Priority Mail Flat Rate starting as low as $4.95 (depends on size of the ordered products).
USPS Canada/ Mexico
Mexico and Canada ships via for USPS Priority Mail Flat Rate starting as low as $10.95
FedEx Continental US
FedEx Ground is starting at $9.95. We also offer FedEx Express services. Please contact us for rates.
FedEx International
Please ask us for a quote under This e-mail address is being protected from spambots. You need JavaScript enabled to view it
PO. Boxes
Unfortunately we are not able to ship to P.O. Box addresses.
APO, etc
APO/FPO, AE, VI, PR, & US territories starting at $12.95 with USPS Priority Mail (approx. 7 – 10 business days)
ADK Pro Audio computers
All ADK Pro Audio computers will ship from directly from the manufacturer via UPS Ground unless ordered different. Estimated delivery time is about 10 business days. Please allow extra time for special custom orders.
Direct Downloads
All direct downloads willbe provided to you via email link from the manufacturer. It usually takes one business day
What we ship
- All products we offer are 100% Authentic Real Brand Name Fragrances we get directly from the manufacturers. 30 Day Money Back Guarantee (except software and sample based products, please read our return policy below for details.
- Packaging and printed information change often and may not be exactly as shown. Please read carefully the information from the manufacturer before placing your order.
- Most orders ship within 24 hours after the order has been placed (except PCAudioLabs computers, read above).
- Shipping costs are non-refundable for unclaimed, undeliverable or returned packages, unless the mistake was our error.
- Return shipping charges may apply for refused or unclaimed packages.
- A signature may be required upon delivery.
Holiday Ordering
We recommend placing your order in advance before any major holiday, depending on your location, to allow enough time for delivery.
Our carriers DO NOT process orders on the weekends or Holidays. Therefore, you may experience a delay between your order shipped confirmation email and the actual shipment of your order.
Credit Card Verification
We accept Visa, MasterCard, Discover, Amex and Debit Cards via PayPal and Google Checkout.
If you order via PayPal their rules and restrictions apply. Please check their information under www.paypal.comfor further details.
We are also accepting Google Checkout as an alternative payment open. 100% secure and save.. Please check their information under www.checkout.google.com
Ordering By Phone
You can call us Monday through Friday between 10:00 a.m. – 5:00 p.m. PST under (323) 739-4046
Ordering By Mail
If you do not want to purchase your items by credit card, we gladly accept Money Orders and personal checks.
Send your money order/ check along what you like to order to:
- Better Music Distribution
- PO Box791055
- Paia, HI 96779
Ordering by email
Please email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it with your request.
Ordering by fax
Please fax us your order to (440) 551-5609
Order Tracking
Once your order is shipped you will receive an email confirmation with a tracking number from USPS and FedEx and easy to use instructions to track your order online.
Out of Stock Items
We apologize for the inconvenience this may cause. If your item is out of stock we will contact you to discuss how you would like the order handled. We keep back orders for all items that will be able to ship within 14 business days after the order has been placed.
Sales Tax
We are required to collect sales tax (4%) from residents ordering from Hawaii.
Returns/Exchanges
At www.bettermusicdistribution.com your satisfaction is our priority. If you are not 100% SATISFIED with your purchase, you can return it back to us. However please note that sample libraries, loop libraries or software based virtual instruments cannot be returned once opened and / or installed/ registered! We do not accept any returns of such nor does the manufacturer.
In case a return option is granted by the manufacturer all items must be returned within 10 days of receipt
- We only accept items that are unopened, unused and in the original packaging
- You must contact us first with a return inquiry under This e-mail address is being protected from spambots. You need JavaScript enabled to view it Please include with the returning package, the authorizing number (RMA) and any other details given to you.
- Once we receive your returned item(s), we will refund your credit card. Please allow up to 10 business days to process your refund. You will receive an e-mail confirmation.
- Please note that a 20% restocking fee plus S&H will be assessed to all open/used products that are returned, unless the return is due to a company error.
- Damaged/Wrong Shipment: Please call us at (323) 739-4046 or email us under This e-mail address is being protected from spambots. You need JavaScript enabled to view it , within 72 hours of receipt to submit a claim.
- Canceled Orders: Eligible for full refund, including S&H, if canceled prior to order fulfillment.
- Refused Items: A 20% restocking fee and S&H will be assessed accordingly.
- Returned to Sender: The S&H fee of the order will be assessed unless it was a mistake made by the shipping carrier.
- Missed Scheduled Delivery: A redelivery fee, of the ship amount may apply if reshipping is requested.
How do we protect your personal information?
When you place an order with us or access your account for any reason you can assure yourself that your private information is safe. We do this by offering you our Secure Sockets Layer (SSL), which fully encrypts and protects all of your information. SSL encrypts order details and assures a 100% safe and secure transaction. bettermusicdistribution.com is also protected by Verisign, the industry standard for safe online shopping.
Why do we gather your information?
We use the information our loyal customers provide us (i.e name, e-mail address, billing address, shipping address, telephone number) solely for the basis of processing orders safely and securely, and providing a more personalized and pleasant shopping experience. At bettermusicdistribution.com customer satisfaction is NO1 priority, therefore we use the information you provide us to make improvements and adjustments to our website to make your shopping experience easier each and every time you use it.
Better Music Distribution will NEVER sell or rent your private information to a third party. When you shop with us you can rest assure that you information is 100% protected.
Additionally, we may use your e-mail address to both keep you updated on the status of your order, and send you information about new promotions or special offers that our company is offering, that might interest you. If you do not wish to receive promotional e-mails, please contact us and we will promptly take you off our e-mail list, it’s as easy as that!
What is a “COOKIE”?
“Cookies” are bits of information that are stored on your computers hard drive that allow us to identify you whenever you visit our website. We do this to make your shopping experience with us easier and more personalized. Cookies allow us to make certain convenient features available to you, for example, when a returning customer visits our site, after they have logged in, their previous activity will remain there, (i.e. items they have stored in their shopping cart). If you do not wish to accept “cookies” you can simply disable cookies on your web browser. The use of “cookies”, will not affect your ability to shop with us here at www.bettermusicdistribution.com
Copyright Info
Copyright: All of the information in this web site, including but not limited to, images, text and design is copyright protected 2010 by www.bettermusicdistribution.com and/ or their partners. All rights reserved. All content on this site, including, but not limited to: informational content, graphic images, and program code i.e. html and JavaScript are the copy written material of Better Music Distribution and their partners and may not be reproduced in any manner without the expressed written consent of Better Music Distribution.
Disclaimer
Errors and Omissions: bettermusicdistribution.com is not responsible for any typographical errors or inaccuracies contained in this web site. The information, prices and discounts presented on this site are subject to change without prior notice. Better Music Distribution reserves the right to refuse service to anyone. Your purchases may be subject to governmental taxes. Not all products are available at all times. All prices listed are accurate to the best of our ability. In the case an item is mislisted or mispriced, bettermusicdistribution.com reserves the right to refuse to sell the item at the listed price.
For further details, please also read our Privacy Policy and our Terms & Conditions, both located on the bottom of each page.
